Frequently Asked Questions

Find answers to your most common questions about our services, wait times, insurance, and more to help you get the care you need quickly and efficiently.

Ways to be Seen at True North Urgent Care

Open Every Day, 8 am-8 pm

Walk-In

True North Urgent Care is open daily from 8am-8pm for your unexpected healthcare needs. Come on in, our board certified providers and friendly staff are prepared to help. 

Check-In Now

Want to skip the waiting room? Pre-register for your visit utilizing our online electronic check in system and receive an alert when it’s your turn. 

Schedule an Appointment

Need more flexibility? Schedule an appointment that fits into your timeframe. 

Walk-ins are welcome! It’s that easy. Or start your visit from home by registering and getting in line, then when you’re ready, head to True North Urgent Care. Know when you’re going to be seen (based on estimated times. We will text you 20 minutes before your appointment time).

True North Urgent Care works with most insurance providers and offer a flat fee rate for self pay patients. Insurances covered include; BlueCross BlueShield, Priority Health, Medicare, Medicaid, etc.

True North Urgent Care works with most insurance providers and offer a flat fee rate for self-pay patients.

Many of the same concerns that wait in the Emergency Department for hours can be managed at True North Urgent Care in less than an hour, from arrival to discharge. Not sure where to go? If you’re not sure, start with us. If your needs are beyond what can be provided in an Urgent Care setting, your healthcare professional will facilitate your transfer to the Emergency Department. True North Urgent Care will send pertinent information in advance of your arrival outlining your care needs.

True North Urgent Care is designed to provide efficient care, from arrival to discharge. For your arrival, you can find our wait times when you get in line. True North Urgent care allows you to get in line before you arrive, or schedule an appointment ahead of time. At discharge, we can contact you with results, rather than making you wait. Prescriptions are sent electronically to your pharmacy of choice.

True North Urgent Care is designed from start to finish to provide efficient and cost effective healthcare. The founders and managing medical team have worked for decades in both the Urgent Care and Emergency Department settings. We understand both very well. The reality is that a lot of the medical care you need can be provided at True North Urgent Care. If you require the services of the Emergency Department, we will quickly facilitate your transfer and notify the Emergency Department of your medical needs.

True North Urgent Care takes care of injuries, lacerations, common illnesses and other medical issues. Find all our care information, here.

Open 7-days, 8 am-8 pm. Visit our Contact/Hours page for holiday hours.

Welcome to True North Urgent Care

During the month of January, our hours may vary as we transition to our full schedule. Unless otherwise noted here, True North Urgent Care is open daily from 8 AM to 8 PM.